At AI Press Fast, we strive to provide our clients with high-quality press release services that meet their expectations and objectives. However, we understand that circumstances may arise where a press release does not achieve the desired outcome. In such cases, we offer a refund policy to ensure customer satisfaction and fairness.
Refunds will not be issued if the press release has been successfully distributed.
Conditions for Refund Eligibility:
- Failure to Publish: If, for any reason beyond the control of AI Press Fast, the press release fails to be published or distributed by the agreed-upon distribution channels.
- Significant Errors: In the event that the press release contains significant errors or inaccuracies that were not corrected in a timely manner despite reasonable efforts from our team.
- Non-Performance: If the press release fails to generate any measurable impact or visibility within the specified timeframe, despite adherence to our recommended strategies and best practices.
Refund Process:
- Notification: Clients must notify AI Press Fast of their dissatisfaction and request a refund within 30 days of order date.
- Review: Our team will conduct a thorough review of the circumstances surrounding the press release’s performance to determine eligibility for a refund.
- Documentation: Clients may be required to provide documentation or evidence supporting their claim, such as communication records, distribution reports, or feedback from media outlets.
- Refund Decision: Upon review, if it is determined that the press release did not meet the specified criteria for effectiveness, AI Press Fast will issue a refund to the client’s original payment method within 7 business days.
Exclusions:
- Client Responsibility: Refunds will not be issued if the failure of the press release can be attributed to client-provided information, errors, or failure to adhere to our guidelines.
- Changes in Circumstances: Refunds will not be provided if the failure of the press release is due to unforeseen changes in market conditions, media landscape, or other external factors beyond our control.
Dispute Resolution:
In the event of any disputes regarding refund eligibility or the interpretation of this policy, both parties agree to engage in good-faith negotiations to reach a mutually satisfactory resolution.
Policy Updates:
AI Press Fast reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be communicated to clients through our website or direct communication channels.
By engaging our press release services, clients acknowledge and agree to abide by the terms outlined in this refund policy.
For any questions or concerns regarding this policy, please contact our customer support team at support@aipressfast.com.